Okay, so since I started working, I've learned a lot about "customer appreciation". That is, sounding nice for the customers so that they don't know how much you loathe them.
The first thing is to say everything, no matter how dripping of disdain it may be, in the friendliest of voices.
Customer: Someone should stop that vendor outside from playing with the RC Car. He almost hit my foot with it, it could have killed me!
Me (in the friendliest of voices): Yes, I'm it would have been a fatal blow. Thank you, sir, have a nice day." (You'll understand what I really meant by that later.)
(Keep in mind that all of the following scenarios have actually taken place, as well as the preceeding scenario.)
The real secret to this field is changing your standard vocabulary. For instance, the word "idiot" becomes the word "sir".
Me: "Here is your chair."
Customer: "The box says that is one is Olive-colored, I wanted the green one."
Me: "Olive-colored is green, sir."
See how well that works? The next thing I learned was the phrase "get the hell away from me". "Get the hell away from me" has become "thank you". See the following:
Customer (on the credit card pad): "I want credit, not debit. What do I do?"
Me: "Press the credit button, not the debit button, sir."
Customer: "Am I done now?"
Me: " No, sir. You have to sign your name where is says 'Sign Your Name' sir."
Customer: "Ah. I'm finished. Do I press the 'Done' button?"
Me: "Yes sir, thank you." (I will remind you once more that this really did happen, just as I have said. I mean it, really. This job has made me lose faith in humanity.)
The last phrase I learned of is "have a nice day". What "have a nice day" really means is "that's right, keep walking".
Customer: "These lines are just stupid. I waited twenty minutes just to get through!"
Me: "Actually the lines aren't that bad. The real problem was that when you were about to get to the end of a single line, you got tired of waiting and went to the back of a different line. You did that several times."
Customer: Even still you, should do something about it, that's just stupid!"
Me: Yes sir, I'll get right on it. Thank you sir." (as he's walking out) "Have a nice day!
So that's the gist of what I've learned. I hope that I've helped you on your journey to the fulfillment of your life.
Quote of the Day: "Sometimes I get to pondering the meaning of my own existance. At times like those, I'm glad I have television to relieve my boredom."
Here it is if you have not read it:
One day, Sarah was walking home from school when her boyfriend drove by and honked at her to get in. She got in his car and he drove her to the lake. Her boyfriend said he was going to tell her something very important. Sarah could have sworn he was going to propose. However, he flicked her off, pushed her in the lake and yelled, "I am breaking up with you, you ugly bitch!!! I hate you and I think that maybe you should just end your damn life! DUMB BITCH!!" He laughed and drove off. It was a very cold day. Sarah climbed out of the lake, freezing cold, and feeling the worst she had in her entire life. She got home went in a hot bath, and slit her wrists and died in the bathtub. Her parents yelled and screamed at her to get out until they finally broke the door down. They saw no body, but the entire bathroom was dripping with her blood. Her mom went insane and killed herself three days later, her dad is in prison, accused of murder. Later that week, Sarah's exboyfriend was taking a shower when she came from the drain, rotting and bloody, with a razor in her hand and said "Goodbye Jason." She cut his throat before he could scream.
So after reading this disturbing e-mail, I felt that I just HAD to speak out against untolerable behavior. It seems that women have assumed a role beyond that of a dishwasher/trophy/object and think that they have "feelings". This is, of course, absurd. These so-called "female feelings" have reached an absurd point in that they become psychotically offended by trivial actions. Looking back at the post, I can see nothing that the male, "Jason", did wrong--he acted in a completely appropriate manner with his dishwasher/trophy/object. Then the dishwasher/trophy/object has the nerve to make a mess of the bathroom and not even stay to clean it up!!!
A second atrocity occured in this scenario as well. The mother of the used female took her life WITHOUT PERMISSION FROM HER HUSBAND, which left him unfairly in prison for the actions of his property.
But, back to the point. This girl, "Sarah", had absolutely NO RIGHT to become a vicious, psychopathic, revenge-seeking magic zombie and kill the completely innocent "Jason." This completely uncalled-for action must come to a halt, otherwise our great nation of the United States will soon be filled with vicious, psychopathic, revenge-seeking magic zombies and we will be left with an abundance of dirty dishes.
Quote of the Day: "I found a new hobby: Stealing your stuff and throwing it at you."